Products

Our Products

On Hold Messaging (Ohm)

How often have you called an organisation only to be greeted by sloppy music when you are put on hold?

You have probably spent tens or hundreds of thousands on renovation to put up a good shop front, but how many of your clients really visit you? How many times a year? Are you aware that more business is discussed over the phone than at your door step? Do you know that each time you put your customer Music on hold, you are actually testing their patience? Your corporate image on the line really matters.

Your organisation should sound like a Bank. BIG STRONG and FRIENDLY. . . . . with a touch of enthusiasm in customer service with Messaging On Hold.
Now you can sound like BANK for an amount that cost no more than the newspaper subscription.

Royalty free music * 30 minutes of quality audio * No Moving Parts

PICTURE OF OHM

Auto-recovery * Designed to run 24 x 7 * On-site support

We put the most professional newsreader graded voice, blended with soothing therapeutic music on hold your line so that your callers feel that you really mean it when you say “Your call is important.”

Benefits :

– Enhance company’s image

– Reduce caller hangup the line

– Promote products & services

– Increase sales

– Information about products & services

On Hold Messaging (Ohm)

Treat your callers with Music Therapy:

The choice of music and messages should reflect your corporate touch and presence. What you are playing right now may not be suitable for your corporate image. We believe you are playing the radio or CD music because you either like the pieces or you do not know what to do about it. But think again, is that the way to handle your corporate image?

With radio especially, you are not in control. Do you think The Beatles are good or oldies will fit? What about heavy metal or Bryan Adams at the peak of his voice when an impatient caller is on the line? Sentimental . . . Are you suppose to sound that way in business?

On-hold music should not be just any piece of music. Just as you would choose different pieces for a late night or a Sunday morning, With Ohm!, we have done our research to provide a careful selection of music to calm the most anxious caller holding on the line. Our selection of music has a soothing therapeutic effect on your callers. It will calm them down in the midst of their busy schedule. Just as anyone would not mind pausing for a piece music that happens to fit their mood when they pass by a CD store.

At Premiersoft, we really mean corporate image at its best on the line. Our music will add an extra satisfying note to compliment your service standard. Your organisation has spent tens or hundreds of thousand on renovation to put up a good shop front, but how many of your clients really visit you….and how many times a year? Are you aware that more business is discussed over the phone than at your door step? Your corporate image on the line really matters.

Music not playing?

We recommend you use the latest Microsoft Windows Media Player to play this music streaming session. You can download Windows Media Player here .

This Windows Streaming Media archive requires an Internet connection of 28.8 Kbps or greater.

Important: The quality of this video may not be affected if you do not have the specified 28.8 dedicated bandwidth. To optimise bandwith, we recommend that background file transfer activities like e-mailing and other internet sessions be terminated. If the music is not playing, try logging in again using another computer. Your server or computer may be configured to block streaming media or Java script.

No Ordinary Equipment

In the long run, Ohm! is more reliable and more affordable. Most CD players are designed for home use. For an average 2 hour run a day, it may last you for 3 years, but dividing the figure by a 24 hour run over 7 days a week, would mean that it would have to head back to the factory in no time. Being custom designed also means that Ohm! will automatically resume operation when the power recovers after a power failure. Ohm! can take the stress. It is an industrial grade equipment that is designed specifically for On Hold Messaging. It’s reliability, sound quality will translate to better performance. Ohm! subscription will shield you from any copyright infringement liability. Ohm! is very affordable! Just subscribe…

…and everything else will be taken care of:

1. Music Royalty

2. Support and Service Level

3. Free Repair and Servicing due to wear and tear.

4 More reliable hardware (No moving parts)

5. Auto recovery when power resume

6. Access to custom studio production

Custom Production & Voice Talent

” What are you waiting for? Callers are

already holding on the line right now!

Isn’t this your best opportunity to

market to their listening ear? “

In the long run, Ohm! is more reliable and more affordable. Most CD players are designed for home use. For an average 2 hour run a day, it may last you for 3 years, but dividing the figure by a 24 hour run over 7 days a week, would mean that it would have to head back to the factory in no time. Being custom designed also means that Ohm! will automatically resume operation when the power recovers after a power failure. Ohm! can take the stress. It is an industrial grade equipment that is designed specifically for On Hold Messaging. It’s reliability, sound quality will translate to better performance. Ohm! subscription will shield you from any copyright infringement liability. Ohm! is very affordable! Just subscribe…

…and everything else will be taken care of:

1. Music Royalty

2. Support and Service Level

3. Free Repair and Servicing due to wear and tear.

4 More reliable hardware (No moving parts)

5. Auto recovery when power resume

6. Access to custom studio production

Call Accounting System

Enterprise Level Call Accounting & Call Management

Because you are paying too much for phone bills and wages…

A nice neat package of information that helps analyses employee performance, guards against toll fraud, tell you how to improve your setup to be most productive. A solution that CONTROLS your 3rd HIGHEST EXPENSES (phone bill), while BOOSTING the RETURN of your HIGHEST EXPENSES, wages!

HTML looks & feel provides even on-line tutorials!

SQL, a faster and more reliable database due to heavy call transactions!

Do not require dedicated PC

Vital information you must know

  • Analyze behaviour of phone usage
  • Determine the source of heavy usage
  • Justification of Telecommunication expenses
  • Prevent unauthorized usage of facilities
  • Counter check your phone bills
  • Cost Allocation / Cost center
  • Sharing of phone bills
  • Track Internet connection time
  • Phone system diagnostic (over or underutilized)

Call Seach Engine:

  • Dialled Number
  • Country
  • Destination
  • Duration
  • Charges
  • Prefix
  • IDD, STD & Local
  • Department
  • Trunks

and many more…